top of page

Terms and Conditions

ARTICLE 1 – PRICES

Book prices are listed in euros, inclusive of all taxes (VAT), excluding shipping fees.
The price confirmed at checkout is the final price and includes:

  • The product price

  • Handling fees

  • Shipping costs

Shipping fees:

  • Belgium: Free shipping

  • France, Netherlands, Germany, Luxembourg, Spain, Portugal: €6,05 incl. VAT

  • United Kingdom: €45 incl. VAT

These fees may change based on Bpost shipping rate updates.

All orders, regardless of origin, are payable in euros.

Éditions Françoise Blouard / BLDK SPRL reserves the right to modify prices at any time, but products will be billed based on the rates in effect at the time the order is placed.

Products remain the property of Éditions Françoise Blouard until full payment has been received.

ARTICLE 2 – PAYMENT

Payments are made securely online via Bancontact or credit card.
All transactions are processed through a secure payment platform (e.g., Stripe, PayPal).
Banking information is not stored on our website.

ARTICLE 3 – PERSONAL DATA

Customer information is used solely for order processing and customer relationship purposes.
Éditions Françoise Blouard / BLDK SPRL undertakes never to share, sell, or disclose customer data to third parties.

For more information, please refer to our Privacy Policy.

ARTICLE 4 – ACCEPTANCE OF TERMS

Placing an order implies full and unreserved acceptance of these Terms and Conditions.
Order validation constitutes acceptance of these terms.

ARTICLE 5 – ORDER CONFIRMATION

Automated order confirmation systems (e.g., confirmation email) serve as proof of the nature, content, and date of the order.
The sale is only final upon receipt of full payment.

Customers are responsible for the information provided at checkout. In case of an error in the shipping address, Éditions Françoise Blouard / BLDK SPRL cannot be held liable for failed deliveries.

ARTICLE 6 – DELIVERY

Products are shipped to the delivery address provided when placing the order.

The standard delivery time is 5 business days (excluding weekends and holidays). This timeframe is provided for reference only; any delays do not entitle the customer to claim damages.

In the event of stock shortages or delays from our suppliers, Éditions Françoise Blouard / BLDK SPRL shall not be held responsible.

Shipments are handled via Bpost. Éditions Françoise Blouard reserves the right to use an alternative shipping method of equivalent quality at no extra cost.

International Deliveries (outside Belgium)

The customer is solely responsible for ensuring that the product can be lawfully imported into the destination country. It is their duty to check with the relevant local authorities. Any customs duties or local taxes are the customer’s responsibility.

Upon receipt, customers must inspect the package. In case of damage or delivery issues, any claims must be submitted within 48 hours to:
Éditions Françoise Blouard / BLDK SPRL – Avenue des Phalènes, 28 – 1000 Brussels – Belgium,
and, if applicable, accompanied by remarks made to the carrier as required by law.

ARTICLE 7 – RIGHT OF WITHDRAWAL

In accordance with European legislation (Directive 2011/83/EU), customers have a 14-working-day period from the date of delivery to exercise their right of withdrawal, without needing to justify their decision or pay any penalties.

Returns must be made within 14 days of notification of withdrawal, in the original packaging, in perfect condition, and accompanied by the invoice or delivery note.

Return address:
Éditions Françoise Blouard / BLDK SPRL – Avenue des Phalènes, 28 – 1000 Brussels – Belgium

Return shipping costs are the customer’s responsibility.
Refunds (excluding original shipping fees) will be processed within 30 days of receiving and inspecting the returned items.

Damaged, incomplete, or soiled items will not be refunded.

ARTICLE 8 – GOVERNING LAW & JURISDICTION

These Terms and Conditions are governed by Belgian law.
In the event of a dispute, and subject to exceptions under Article 624 §1, 2, and 4 of the Belgian Judicial Code, only the courts of Brussels shall have jurisdiction.

bottom of page